In this Privacy Statement, we explain which Personal Data we process and for what purpose. We recommend that you read this statement carefully. This statement may change over time. The date of the last change will be explicitly stated. It is therefore important to consult this statement regularly.
Definitions
In this Privacy Statement, the following terms have the following meanings:
- Personal Data: any data relating to an identified or identifiable natural person.
- Processing of Personal Data: any operation or set of operations relating to Personal Data, including collection, storage and destruction.
Privacy Policy
Due to the nature of our services, we process Personal Data. In order to perform our work properly, we may pass on your Personal Data to other organizations or companies (third parties) in the context of cooperation. This is done in compliance with applicable laws and regulations, which, among other things, set requirements for how your Personal Data is processed. In this context, you can think of security requirements and retention periods. In this Privacy Statement, we inform you about how we handle the Personal Data you provide. If you have any questions about this, please feel free to contact us using the contact details on the website.
What Personal Data do we process?
In order to use our services, we require a limited amount of personal data. Below is a list of the Personal Data we process.
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Directly traceable
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Indirectly traceable
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First name
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Last name
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Country of residence
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Phonenumber
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Email address
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ID/Passport Number (at check-in)
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For what purpose we process your Personal Data
We may use the Personal Data you provide for the purposes listed below. This does not mean that every purpose always applies.
In the context of our services, the following objectives apply, among others:
- Preparing invoices
- Receiving payments
- Answering questions.
Transferring Personal Data to third parties
In order to provide optimal service, we may transfer your Personal Data to third parties for the purpose of performing the service or if we are legally obliged to do so.
If we provide your Personal Data to third parties, we will always ensure that the third party treats your Personal Data with the same care as we do.
Why we use cookies
Data about you or your computer is recorded using a cookie or other means solely for technical reasons. We respect and protect your privacy. You can also visit our website anonymously. However, this may mean that certain parts of the website or platform do not function optimally.
Cookies are small files that are stored on your computer's hard drive. Cookies ensure that your browser is recognized by the Snowy Lodge web server. Web pages have no memory. A visitor who surfs from page to page within a website is seen by the web server as a new visitor each time. Cookies ensure that a website continues to recognize your browser.
Security of your Personal Data
We take appropriate security measures to protect your data against misuse and unauthorized access. Not only technical measures but also various organizational measures have been taken. This means that all information is only accessible to those persons who actually need this information to perform their work. All measures taken are periodically evaluated and, if necessary, recalibrated.
Personal data is stored in order to provide our services to you. In addition, we may store your data in order to comply with statutory retention periods, for example. If data is stored, we will always ensure that it is properly secured. If there are no longer any reasons to store data, it will be carefully destroyed.
Your rights
You have the right to:
- access your personal data;
- have errors corrected;
- restrict certain processing operations;
- data portability;
- have data deleted.
Please contact us if you wish to exercise any of the above rights.
Retention period
We do not retain your Personal Data for longer than is strictly necessary for the purpose for which your Personal Data is processed. In any case, we are always obliged to comply with the statutory retention period as a minimum.
In addition, there may be a specific reason to retain your data for a little longer. If the specific reason no longer exists, we will carefully delete your Personal Data.
Contrary actions
We make every effort to keep you satisfied as a customer. If you nevertheless believe that we are acting contrary to certain legislation, you can bring this to our attention by submitting a complaint via our email address listed on the website.